MCU Student Frequently Asked Questions (FAQ)

We recognize that many of our students have questions regarding how the ending of instruction at Mid-Continent University will affect them, their course credits, and the ability to complete their degree program.

While we do not have all the answers you may seek, please know that we are working diligently to determine answers for all of your questions.

Please know that Mid-Continent University remains accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) and we continue to work directly with the Department of Education (DOE) and the Kentucky Council on Postsecondary Education through the closing of Mid-Continent University.  We are working closely with several universities to negotiate teach out agreements that will afford MCU students the best opportunities to complete their degrees.  When you contact the University please know that we are working as volunteers and are trying our best to help you in this time of need.

To help facilitate better communication we are setting up a FAQs page for MCU students.  We will update this page with the most current information frequently.  If you do not find the answer to your question below, you may send an inquiry to MCU Student Information Services at info@midcontinent.edu and we will respond as soon as possible.


• Can I still return my unused textbook for credit?

The unused textbook “return for credit” program ended on 5-23-14.  New textbook returns for credit are no longer being accepted.

• I cannot reach (insert name or department here).

We are working with a team of former staff and volunteers.  We want to be available for all students, but have been overwhelmed in the first week. We will respond on a first come/first serve basis.

• Will my class be held tonight?

Yes, the majority of our faculty has volunteered to teach out their final classes.  Please contact your cohort representative for details.

• Is graduation going to take place?

Yes, graduation ceremonies will happen on Saturday, May 10 at Graves County High School.  The ceremony begins a 3pm and graduating students should arrive by 1pm.

• What happens to my transcript?

Your transcripts remain with Mid-Continent University until after June 30.  At that time a repository will be identified and you will be notified where you can request transcripts in the future. 

• Are my credits still from an accredited university?

Yes, Mid-Continent University remains accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC).  Any coursework you complete at a SACSCOC accredited school will be recognized by other accredited schools after our closure. Each institution has the right to determine what credits they will accept in transfer depending on the programs they offer. 

• What school will accept my credits when I transfer?

We are working with several Universities to arrange teach out agreements that closely match your course of study.  We will post an announcement of those agreements on this website when they are available.  Teach out agreements are approved by SACSCOC, the Council on Postsecondary Education and the US Department of Education. .

• How can I get a transcript? And what is the fee?

Please use the Transcript Request Form on the Mid-Continent University web site. For official transcripts the $5 fee still applies.

• Can I get my transcript or diploma if I owe money?

During the closing of MCU we are providing transcripts and diplomas to all students regardless of their balance with the University; however, the $5 official transcript fee still applies

• Can I get a transcript after June 30th?

We are working with SACSCOC and the Kentucky Council on Postsecondary Education to find an institution that will be a long-term repository for all MCU student records.  We will post the  information here when available.

• Who do I talk to about future Financial Aid?

Questions about future Financial Aid are best answered by the school you are transferring to or the US Department of Education.

• Who do I owe for my classes this semester?

We are working with the Department of Education to determine the answer to this question.  We will post it here in the coming weeks.

• Will I receive my residual check?

Currently MCU does not have the funds to issue residual checks and we are working with the Department of Education to fully answer this question,

• If I have a payment plan who to I pay after June 30th?

We are working with the Department of Education to determine the answer to this question.  We will post it here in the coming weeks.

• My MCU email account password expired.  Who do I contact?

You can request a password reset on your MCU email account by emailing Student Support, and we will respond within a 24 hour period.  The email is studentsupport@midcontinent.edu